Client management is the operational link between sales and delivery. Workspace keeps each company’s clients isolated, supports configurable custom fields, and connects client records with downstream project and billing workflows.
Capabilities
A practical structure for the work
1
Company-scoped records
Client records are associated with the company workspace that owns them.
2
Custom fields
Add company-defined information fields when the common client structure is not enough.
3
Connected operations
Use the same client context across quotations, projects, invoices, and payments.
4
Portal access
Enable controlled client access to relevant projects, approvals, quotations, invoices, and feedback.
Workflow
From setup to accountable action
1Create the client record.
2Add relevant custom and portal details.
3Link the client to commercial and delivery records.
Questions
Clear answers before setup
Can companies add their own client fields?
Yes. Authorized users can configure custom fields for client records.
Are clients able to see internal company records?
No. The client portal is a separate, limited experience and should expose only client-relevant records.