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CRM · Workspace by Aells

Connect client records to projects, invoices, and portal access

Maintain tenant-scoped client records and connect each client to projects, quotations, invoices, payments, and a client portal.

Overview

How Client Management works in Workspace

Client management is the operational link between sales and delivery. Workspace keeps each company’s clients isolated, supports configurable custom fields, and connects client records with downstream project and billing workflows.

Capabilities

A practical structure for the work

1

Company-scoped records

Client records are associated with the company workspace that owns them.

2

Custom fields

Add company-defined information fields when the common client structure is not enough.

3

Connected operations

Use the same client context across quotations, projects, invoices, and payments.

4

Portal access

Enable controlled client access to relevant projects, approvals, quotations, invoices, and feedback.

Workflow

From setup to accountable action

  1. 1Create the client record.
  2. 2Add relevant custom and portal details.
  3. 3Link the client to commercial and delivery records.

Questions

Clear answers before setup

Can companies add their own client fields?

Yes. Authorized users can configure custom fields for client records.

Are clients able to see internal company records?

No. The client portal is a separate, limited experience and should expose only client-relevant records.