Industries
How a Hybrid Industry Platform Supports Different Businesses
Explore the common Business OS core, detailed industry classification, optional industry packs, and separate country rules used by Workspace.
Reviewed
Direct answer
Workspace follows a hybrid industry platform direction: a common CRM, ERP, and HRM core for every company, detailed industry classification for context, optional industry packs for workflow customization, and separate country packs for local rules.
One common operational core
Customers, people, quotations, invoices, projects, tasks, permissions, and company records are common concepts across many industries. Keeping these capabilities in a shared core avoids building a disconnected product for every sector.
Classification and customization are different
A detailed industry and sub-industry taxonomy helps describe the company, segment CRM data, and support reporting. It should not automatically rewrite permissions or assume every company in that category works identically.
- Industry classification describes the business context.
- Industry packs adapt terminology, modules, fields, and workflow defaults.
- Company-controlled roles remain independent from industry selection.
- New packs can be introduced through versioned product releases.
Country rules form a separate layer
Currency, tax, payroll, invoicing, and legal requirements can differ by jurisdiction even inside the same industry. Country packs therefore need their own configuration and review lifecycle.
The architecture does not imply that every country rule or every industry-specific regulation is already available.
Key facts
- The model combines a common core with optional industry packs.
- Industry classification does not determine employee permissions.
- Country-specific tax, payroll, currency, and legal rules remain a separate layer.